000 00430nam a2200169Ia 4500
001 23182
003 IN-NITTTR
005 20251114233300.0
008 251113s9999||||xx |||||||||||||| ||eng||
040 _beng
040 _cIN-NITTTR
041 _aeng
082 _a658.562 O1T
100 _aOakland, John S.
245 0 _aTotal quality management :
_b the route to improving performance. /
_cOakland, John S.
942 _2ddc
_cBK
999 _c25811
_d25811